WhatsApp Messaging

Reach your listeners on the app they already use every day

Receive WhatsApp messages, voice notes and images from your listeners in a real-time feed. Respond to song requests, track listener identities and engage with your audience.

Listener on a bus opening WhatsApp

Easy Set-Up

Connect your WhatsApp for Business account via Meta's integrated onboarding. Use your existing Studiio SMS or Phone number as your WhatsApp number.

Two-Way Messaging

Receive and reply to messages from your listeners. Create real conversations that build community and keep your audience engaged with your station.

Unlimited Inbound Messages

Inbound WhatsApp messages are included in your plan, keeping your budget under control no matter how engaged your audience gets.

AI-powered listener identification

Identify your listeners automatically using inbound WhatsApp messages in a privacy-friendly way. If a listener mentions their name and/or location in the message, our AI will use that data to populate their listener profile saving you time.

WhatsApp messaging interface showing automated listener identification with a message from a frequent listener, with name and location automatically detected and highlighted

Country Coverage

We support phone numbers in over 30 countries, and can provision new phone numbers in over 15 countries.

Check Coverage

Powerful Features

Meet your listeners on the messaging platform they already use. Build conversations that convert listeners into loyal fans.

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  • Quick setup
  • 14-day free trial
  • No obligation

Humans Only

We automatically filter out spam and baddies to keep your WhatsApp feed clean and focused on real listeners.

Rich Media Support

Receive images, audio clips, voice notes, videos and documents directly from listeners for media-rich experiences that bring your shows to life.

WhatsApp Business API

Built on the official WhatsApp Business API, so your station stays compliant with WhatsApp policies and your listeners see your verified business profile.

Listener Identification

Harness the power of Studiio's AI to identify your listeners' names and locations automatically in a privacy-friendly way.

Auto-Reply Triggers

Set up intelligent automated responses for common listener inquiries. Keep your audience engaged 24/7 even when your team isn't available to respond manually.

Message History & Search

Access complete conversation histories with powerful search functionality. Track listener interactions and maintain context across all communications.

Unified Inbox

Manage WhatsApp alongside your SMS, social and email messages in a single unified inbox. Perfect for stations with diverse audiences or multiple markets.

Read Receipts & Delivery

Know when your listeners have seen your replies with WhatsApp's native delivery and read receipts built right into the Studiio inbox.

Profanity Filtering

Keep unwanted profanity from ruining your mood. We replace known profane words automatically when enabled.

Team Collaboration

Allow multiple staff members to manage messages with role-based permissions. Coordinate responses and maintain consistent communication across your entire team.

Show Tagging

Messages are automatically tagged with the corresponding show during scheduled broadcasts for better analysis of engagement.

Privacy Aware

Restrict visibility of personally identifiable information (PII) from your presenters while maintaining full functionality. Protect your listeners' privacy.

Real-Time Analytics

We process data instantly, so you can see it reflected in your stats immediately. Use data insights to optimize your communication strategy and improve audience engagement.
Back-of-houseLive WhatsApp feed
Dashboard

Back-of-house

Your central control over all WhatsApp message communications

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Frequently Asked Questions

Can't find the answer here? Contact us.

How is WhatsApp messaging priced?

All inbound WhatsApp messages are included for free. Outbound WhatsApp messages are charged as an add-on per message sent. See our pricing for more details.

Can I receive international WhatsApp messages?

Yes. WhatsApp is a global platform, so listeners from any country can message your station as long as they have WhatsApp installed and an active internet connection.

Can I send outbound WhatsApp messages?

Yes, you can reply to any message from your listeners to continue the conversation. WhatsApp requires that you respond within a 24-hour window after the listener's last message. We don't support sending unsolicited first-contact messages, which keeps you compliant with WhatsApp Business policies and protects your station or podcast's reputation.

Do I need a WhatsApp Business account?

Studiio uses the WhatsApp Business API under the hood, but you don't need to set up anything separately. We handle the verification and connection process for you when you enable WhatsApp on a phone number.

Can I use my existing phone number for WhatsApp?

Yes. If your existing Studiio phone number isn't already linked to a personal WhatsApp account, we can enable WhatsApp messaging on it directly. If you have an existing number you'd like to bring in, contact us to check eligibility.

Do you support emojis, images and voice notes?

Yes. WhatsApp natively supports emojis, images, audio messages, voice notes, videos and documents, and Studiio receives all of these directly in your inbox 😎

How do I accept WhatsApp messages from different countries?

Your single WhatsApp number can receive messages from listeners in any country. If you'd like multiple local WhatsApp numbers for different markets, you can rent additional numbers, and all messages will be delivered to one central inbox.

What are the benefits of accepting WhatsApp messages from listeners?

WhatsApp is the most-used messaging app in the world, so your listeners are likely already there. Accepting WhatsApp messages lets your audience reach you on the platform they use every day, supports rich media like voice notes and images, and removes the cost barrier of SMS for listeners messaging from overseas.