Listener Management

Build stronger relationships with your listeners

Transform listener interactions into actionable insights. Automatically capture audience data from every communication to build deeper relationships and boost engagement.

Listener management dashboard showing detailed profiles, engagement patterns, and communication history

Listener Management

Comprehensive listener database and engagement tools

Organize your audience with detailed profiles, preferences, and listening history. Use engagement insights and communication data to build lasting relationships with your most valuable listeners.

Listener database with engagement tools, communication tracking, and audience analytics interface

Automatic Listener Profiles

Detailed profiles are created automatically when listeners contact your station. Track communication history, engagement patterns, and preferences without any manual setup.

Engagement Analytics

Analyze listener communication patterns with time-of-day heatmaps, frequency tracking, and show engagement metrics. Understand when and how your audience interacts most.

Centralized Database

All listener interactions are automatically organized in one comprehensive database. Access communication history, contact details, and engagement data from both the dashboard and your Studio Panels.

Frequently Asked Questions

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How are listener profiles created?

Listener profiles are automatically created when someone contacts your station through calls, messages, or other interactions. No manual setup required - the system builds comprehensive profiles from every communication.

What information is included in listener profiles?

Profiles include communication history, contact details, engagement patterns, time-of-day heatmaps, preferred shows, and interaction frequency. All data is collected automatically from listener communications.

Can I see when listeners are most active?

Yes, view detailed heatmaps showing when individual listeners typically contact your station, along with their engagement patterns across different shows and time periods.

How do I track listener engagement with my shows?

Studiio automatically tracks which shows generate the most listener interactions. See top shows by engagement and understand which content resonates with different listeners.

Is it secure storing my listeners data with Studiio?

Yes, we utilise encryption to keep your data secure. You can also set PII (personally identifiable information) to be hidden from certain users by default, so you can stop presenters from seeing confidential listener data such as phone numbers and email addresses.